COMMISSIONERS

How we can help

Delivering comfortable, rapid, and accurate diagnostic imaging directly to NHS partners, GPs, and patients across the UK.

Solving diagnostic bottlenecks in primary care

Traditional hospital-based pathways for GP x-ray referrals are often incompatible with the needs of frail patients and the operational targets of Integrated Care Boards (ICBs). RADray intervenes by relocating the diagnostic event to the community, addressing the high cost of transport and the delays in clinical reporting.

The clinical risk of hospital transit

Evidence suggests that the average age for GP x-ray referrals is 82. For this demographic, hospital attendance is not merely inconvenient; it is a clinical risk.

  • Infection control: Reducing hospital visits for non-urgent diagnostics lowers the risk of hospital-acquired infections (HAIs) for vulnerable patients.

  • Resource diversion: Many elderly patients require family support or Patient Transport Services (PTS) to attend appointments, pulling resources away from other care needs.

  • Environmental distress: Long waits in hospital radiology departments for simple procedures lead to increased exhaustion and patient dissatisfaction.

Addressing the reporting deficit

Data obtained via Freedom of Information (FOI) requests across 13 NHS Trusts in the North West reveals a significant reporting lag in the traditional model:

  • Volume: Over 1 million GP-referred x-rays were conducted in 2022 across 36 hospitals.

  • Reporting delay: Only 15% of those results were made available to GPs within 48 hours.

  • The RADray standard: We guarantee a 48-hour turnaround for all formal reports, ensuring that 100% of our diagnostic data is actionable for the GP within two days of the scan.

Reducing the cost of patient transport

The 2021 NHS review of non-emergency patient transport (NEPT) estimated the average cost of a single journey at £38. For a return trip, the cost to the NHS is at least £76 per patient.

Case study: Potential for cost avoidance

In the 13 trusts surveyed, approximately 800 patients required patient transport for their x-ray. By delivering the service to the home or GP surgery, RADray removes this £60,000 annual spend on transport alone for this small sample size, while eliminating the hours patients spend waiting for return ambulances.

Agile clinical deployment

RADray provides both scheduled and ad hoc diagnostic capacity to suit local primary care needs.

Immediate intervention

If a GP identifies a need for imaging while RADray is on-site at a surgery or nearby care home, we can facilitate same-day x-rays. This "one-stop" approach allows for immediate clinical decisions, enabling patients to start treatment—such as antibiotics for respiratory conditions—without the delay of a hospital referral.

Red Dot prognosis

Our radiographers provide an instant, non-binding preliminary opinion. This allows the referring clinician to act on a prognosis immediately, rather than waiting for the formal 48-hour report.